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🤔 FAQ

Have a question? Check the answers below.

If you don’t see what you’re looking for, please contact us.


What is Think2Switch™?

Think2Switch™ lets you use your thoughts to control things like sounds, words, pictures, apps, or smart home devices.
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It works by learning two brain states:

  • Rest (nothing should happen)

  • Command (make something happen)


What is a command?

A command is the thought you use to activate an output.
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A command can be:

  • A word in your head (like “go” or “yes”), or

  • A movement attempt (like trying to press or push)

What matters most is using the same command consistently.


What command should I try first?

Many people start by repeating a short word in their head, such as:

  • “Go”

  • “Yes”

Others do better with a movement attempt, like:

  • Trying to press a button

  • Trying to push something

There is no right or wrong choice.
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You can change your command later if needed.


Can I change my command?

Yes.
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You can try different commands to see what control feels like with each one.
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For example, you might want to compare:

  • A word command

  • A movement attempt command

This can help you decide which command works best for you.
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Important to know: Each time you change your command, you should reset your calibration and practice again.
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This helps Think2Switch™ learn one command at a time. If you don’t reset, the app may get confused because it is seeing different thoughts mixed together.

Good to Know 💡

  • Trying different commands is normal

  • You can take your time to find what works best

  • Resetting calibration is part of the process


Why is calibration important?

Calibration teaches Think2Switch™:

  • What your brain looks like at rest

  • What your brain looks like when you use your command

This helps the app tell the difference between “do nothing” and “do something.”
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If calibration is skipped or rushed, control may feel harder.


What should I do during rest?

When practicing rest:

  • Sit comfortably

  • Keep your eyes open

  • Stay as still as you can

  • You don’t need to think about anything special

If your mind wanders, that’s okay.


What should I do during command?

During a command trial:

  • Use the same thought each time

  • Keep it simple

  • Don’t switch between different ideas

Consistency matters more than effort.


What do the waves on the screen mean?

The waves show how clearly the app is seeing your command.

  • Big waves = strong signal

  • Small waves = signal not clear yet

Low waves are common when starting.
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You can practice again if needed.


What does accuracy mean?

Accuracy shows how well Think2Switch™ can tell the difference between Rest and Command.

  • Around 70% or higher usually works well

  • Lower scores are common at first

Accuracy is only a guide.
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The best test is how control feels when you try it.


What are outputs?

Outputs are what happen when you use a command.
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For example, an output can:

  • Say a word

  • Play a sound

  • Show a picture

  • Press a keyboard key

  • Turn on a smart plug

Each output appears as a square on the Control tab.


What are Scenes?

A scene is a group of outputs used together.
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Scenes help organize outputs by:

  • Activity (Food, Mood)

  • Place (Kitchen)

  • Purpose (Communication, Play)

You can switch between Scenes anytime.


How do I activate an output?

  1. Tap Start

  2. Perform your command

  3. When the signal goes above the dashed line, the output activates

To stop:

  • Stop performing your command

  • Return to Rest

  • Or tap Stop


Can I activate outputs by touching them?

Yes.
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You can tap an output to activate it manually.

This is helpful for testing or setup.


What are control modes?

Control modes decide how commands control outputs.
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Think2Switch™ chooses the best mode automatically based on:

  • How many outputs you have

  • How many commands you use

You don’t need to memorize the modes to use the app.


Do I need two commands?

No.
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Many people do very well with one command.
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A second command can give more control options, but it’s optional and can be added later.


What devices do I need?

You need:

  • An iPhone or iPad (2019 or newer recommended)

  • A compatible Muse headset (Muse 2 or Muse Athena)

Muse Athena is recommended for children or long wear.


Can Think2Switch™ control smart plugs?

Yes.
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Think2Switch™ works with Apple HomeKit and Matter compatible smart plugs and switches.
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See HomeKit Outputs for more information.


Do I need a Home hub?

Some HomeKit and Matter accessories need a Home hub.
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You can use:

  • Apple TV

  • HomePod

If your device already works in the Home app, you’re likely set.

See HomeKit Outputs for more information.


Can Think2Switch™ control computers?

Yes, using Keyboard Outputs.
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Think2Switch™ can act like a Bluetooth keyboard to:

  • Play/pause videos

  • Control games

  • Navigate apps

You’ll need to pair your iPhone or iPad with the computer once using Bluetooth.


Why isn’t my Keyboard Output connecting?

If you see an exclamation mark (!):

  • Bluetooth may need to be reset

  • The device may need to be re-paired

Make sure:

  • Bluetooth is on

  • A Keyboard Output is in the Scene

  • Only one computer is paired at a time


Why is my Mac or iPad receiving keystrokes without pairing?

If devices share the same Apple ID, keystrokes may be sent automatically.

To prevent this:

  • Use a different Apple ID on the device running Think2Switch™


Can I change the voices?

Yes, see Control Settings.
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The app uses voices from your iOS Accessibility settings.

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